FAQ
Frequently Asked Questions
We understand that patients often have questions before their imaging appointment. Below are answers to some of the most common enquiries to help you feel informed, prepared and confident before your visit.
Do I need a referral for an X-ray or ultrasound?
Yes, a valid referral from your GP or specialist is required for most X-ray and ultrasound examinations to ensure the appropriate scan is performed.
Are your services bulk billed?
Yes, we offer bulk-billed X-ray and ultrasound services for eligible Medicare patients. Please bring your Medicare card and referral to your appointment.
Is ultrasound or X-ray safe?
Ultrasound is a safe, non-invasive procedure that does not use radiation. X-rays use a low level of radiation and are performed only when clinically necessary, following strict safety guidelines.
How do I book an appointment?
You can request an appointment by completing the call-back form on our website or by contacting our clinic directly. Our team will confirm your booking promptly.
How should I prepare for my scan?
Preparation depends on the type of examination. Our staff will provide clear instructions at the time of booking to ensure accurate results and a smooth experience.
When will my results be available?
Results are usually sent directly to your referring doctor within a short timeframe. Your doctor will discuss the findings with you during your follow-up appointment.